Facebook uses artificial intelligence and facial recognition to protect accounts from fraud. But when automated systems make mistakes, legitimate users can find themselves locked out, unable to reach a human…
Facebook uses artificial intelligence and facial recognition to protect accounts from fraud. But when automated systems make mistakes, legitimate users can find themselves locked out, unable to reach a human…
Artificial intelligence promises to democratize knowledge and opportunity. But the chips, data centers, computing infrastructure, and financial resources behind it are increasingly concentrated in the hands of a small number…
From unlocking smartphones to verifying Uber drivers and identifying strangers in public, facial recognition is transforming security—and raising fundamental questions about privacy and consent. Your face has always been part…
An account that hasn't been suspended. A legitimate user who cannot get in. A verification system that repeatedly fails to provide a way back. As Meta pursues the future of…